HR Advisor Newsletter

Introductory Period For New Employees

By |2023-10-04T08:17:58-08:00October 4th, 2023|HR News|

Question:
Are we required to have an introductory period for new employees?

Kim, SPHR, AAM, CPIWAnswer from Kim, SPHR, AAM, CPIW:

No. Some employers call the first few weeks or months of an employee’s time with the company an introductory period, but this designation has no bearing on the rights employers or employees have. An introductory period doesn’t reduce the risks of termination (you should still have a good business reason and documentation) or mean that an employee let go during that time won’t get unemployment insurance.
That said, the first few weeks and months are incredibly important for ensuring a long tenure. Multiple studies show that a good number of new hires quit within the first 90 days because their experience wasn’t what they wanted or expected. Turnover is costly, so investing time and resources in onboarding, orientation, and training new hires helps set them up for long-term success and saves you money.
In short, while there’s no legal requirement to having an introductory period, there is a huge financial benefit to delivering a great employee experience during these first weeks and months.
This Q&A does not constitute legal advice and does not address state or local law.

Kim has held many Senior level HR positions including VP of HR and Administration for a California-based Workers’ Compensation TPA, Director of HR for a benefit and risk management company, and board positions with a professional insurance association. Kim spends her free time tracking down her grown sons.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]
Fax: (916) 496-8754

Catering Lunch For Employees

By |2023-09-22T08:32:46-08:00September 22nd, 2023|HR News|

Question:
We’d like to cater lunch for employees. Do we need to ask them about food allergies?

Answer from Margaret, PHR, SHRM-CP:

No. However, employees who do have food allergies or restrictions would likely appreciate it if you made sure that they also get to partake of the free food. You can manage this by asking employees about food preferences or prohibitions ahead of time, ordering a variety of items so that everyone has at least one option, and listing the ingredients of the items that are brought in. Most restaurants should be able to accommodate a request for ingredient lists.

We would caution against asking specifically about food allergies since this could potentially rise to the level of a disability inquiry under the Americans with Disabilities Act, which could be unlawful in this instance. By asking generally about food preferences and prohibitions, you can accommodate not only employees who may have food allergies and sensitivities, but also employees who are vegetarian, vegan, or have religious restrictions on what they can eat.
This Q&A does not constitute legal advice and does not address state or local law.

Margaret holds a Bachelor of Arts degree in Psychology from Portland State University and a Professional Certificate in Human Resources Management. She has worked in a variety of HR roles in a multi-state capacity. Margaret regularly attends seminars and other continuing education courses to stay current with new developments and changes that affect the workplace and is active in local and national Human Resources organizations.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]
Fax: (916) 496-8754

New to HR? Issues to Understand First

By |2023-08-01T07:38:08-08:00August 1st, 2023|HR News|

New to HR? Here Are the Issues to Understand First

Are you new to HR? Feeling overwhelmed by the vast and constantly changing landscape of employment law? Worried about the risks to your organization? Don’t panic. You’re in the same boat as many others. You don’t need to know everything on your first day or even your first year. HR professionals with decades of experience are still learning new things.
For beginners and seasoned professionals alike, the key is knowing what you need to learn more about as you go along. For example, you don’t need to understand every facet of the federal Family and Medical Leave Act when no employee has need for leave, but you should be aware of whether the law applies to your organization and where to find more information when the occasion arises.

Below we’ve summarized the HR topics that you should be aware of sooner rather than later. All of these are addressed in more detail on the platform.

Accommodations
Accommodations adjust the work environment, employer policies, or job application process to enable people with disabilities or religious needs to perform the essential functions of their job, access employment benefits, or be considered for a job they’re qualified for. Common types of accommodations include modifying work schedules, altering the way job duties are done, reassigning a non-essential job duty (like stacking the monthly 100-lb paper delivery in the storage room), granting additional breaks, providing accessible parking, and offering materials in alternative formats (e.g., Braille, large print).

At-Will Employment
In all U.S. states except Montana, employment relationships are presumed to be at will. This means that an employer may terminate an employee at any time, for any reason (except an illegal one), or for no reason at all, and an employee has the same freedom to end the employment relationship. But note: Even though you can terminate someone for any reason, it’s best to have a legitimate business reason and to document it. A terminated employee could always claim they were terminated for an illegal reason, and thorough documentation can help show that wasn’t the case.

Benefits
Benefits are the parts of employee compensation that don’t come in the form of a paycheck. Common benefit offerings include medical, dental, and vision insurance, retirement plans, paid training/education, disability insurance, life insurance, and company discounts.

Discrimination
Unlawful employment discrimination happens when you treat employees better or worse based on their membership in a protected class. Protected classes—also known as protected characteristics—come from several federal laws, though about half are from Title VII of the Civil Rights Act of 1964. They include race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, age (40 or older), and genetic information. Refusing to hire or promote someone because they’re 55, gay, or from Argentina, for example, would be unlawful discrimination under federal law. Many states also have their own antidiscrimination laws that protect additional characteristics.

Employee Handbook
An employee handbook helps keep everyone on the same page about the company’s philosophy, employment practices, policies, benefits, and expected conduct. Having one isn’t required by law, but it’s a useful resource for both an organization and its people. Employers will often ask employees to sign an acknowledgment that they’ve read and understood the handbook.

Employee Training
Most employees don’t begin a job with all of the knowledge, skills, and abilities they’ll be using in the job. Training prepares employees to do the work they were hired to do, do it better over time, and take on new roles and responsibilities as they and the organization develop. Training is also important for compliance—safety and harassment prevention training, for example.

Compliance
HR compliance is the work of ensuring that your employment practices conform to federal, state, and local laws. This work requires learning which laws apply to your organization and understanding what they require you to do. New laws are passed every year, especially at the state level. Keep apprised of these changes.

Form I-9
The Form I-9 is a federal form that all employers must complete with new employees, within their first three days of employment, to confirm the employee is eligible to work in the United States. This form confirms both the identity of the employee and their employment eligibility. A new version of Form I-9 is being released today, along with an alternative procedure for remote verification, so even HR professionals who have been at this for years will have something new to learn.

Job Description
A job description defines the duties, responsibilities, and requirements of the role. It outlines what the job will entail and what knowledge, skills, and abilities are needed to do it. Job descriptions may be useful for setting pay, establishing performance metrics, and developing career ladders.

Leaves and Time Off
When an employee requests time away from work, you may have a legal obligation to provide it. Both federal and state laws require leave or time off for certain reasons or under certain circumstances, and more than one leave law may apply at a time. While there is no federal paid time off requirement, many states and localities do require certain leaves to be paid.

Onboarding
Onboarding is the (hopefully) formalized process of welcoming a new employee into the organization and setting them up for success. It involves completing any new hire paperwork, giving them time to read the employee handbook and any other important materials, introducing them to people they should know, and anything else that will help them integrate with the team.

Performance Management
Performance management is the work of setting consistent performance expectations, goals, and metrics across an organization so that leaders know what good and bad performance looks like, how poor performance should be addressed, and how good performance should be reinforced and rewarded. Leaving performance evaluations and corrections entirely to individual managers can lead to disparate and potentially discriminatory practices, so it should generally be centrally managed.

Recordkeeping
There are a lot of rules around recordkeeping: what employee records need to be kept, where and how they should be kept, and how long they need to be kept. Make sure your recordkeeping and storage practices comply with these requirements.

Safety and Health
All employers have an obligation under the OSHA general duty clause to provide a workplace free from hazards, and they must also notify OSHA when an employee is killed on the job or suffers a work-related hospitalization, amputation, or loss of an eye. Additional recordkeeping and reporting requirements apply to organizations in certain high-risk industries.

Termination
Termination is the conclusion of the employment relationship, and there are rules employers need to follow when they decide to terminate a worker’s employment. These include requirements around benefits continuation, final pay, and notices a terminated worker should receive on their way out the door. Employers should also take care not to discriminate or appear to discriminate when terminating someone’s employment.

Wage and Hour
The topic of wage and hour covers the compliance requirements around pay, including minimum wage, overtime, and employee classification. There are plenty of ways to mess up here, and it’s an area where messing up is likely to be noticed and costly, so it pays to take time to understand and comply with the requirements. It’s also an area in which federal, state, and local laws may differ, so make sure you’re complying with the most employee-friendly requirements.

Contact Us

Vital Signs Insurance Services, Inc.

PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]

Unpaid Day Off For Exempt Employees

By |2023-07-19T13:27:07-08:00July 19th, 2023|HR News|

Question:
We are considering closing the office the day before an upcoming holiday, giving employees an . How would this work for our exempt employees?

HR Professional, CelineAnswer from Celine, SHRM-CP:

The Fair Labor Standards Act generally requires that exempt employees—employees who are exempt from the law’s overtime requirement—be paid their regular salary regardless of the number of hours they work in a workweek. If your exempt employees are otherwise working the week of the holiday, you can’t designate it as an unpaid day for them.
As with nonexempt employees, you can require exempt employees to use accrued vacation or paid time off (PTO) to cover the closure. However, exempt employees who don’t have accrued vacation or PTO available to cover the day off still need to be paid during the closure unless they didn’t perform any work during the workweek. If you intend to require the use of PTO or vacation to cover closures, you should explain that in your handbook or policies so employees know what to expect.
This Q&A does not constitute legal advice and does not address state or local law.

Celine has over a decade of customer service experience under her belt, including healthcare and food service expertise. She’s fluent in French and proficient in Spanish, making her nearly trilingual. Céline serves on the board of a non-profit that organizes a citywide music festival. She loves spending her time exploring the outdoors, playing with her nieces and nephews, and cooking.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]
Fax: (916) 496-8754

What is PCORI filing?

By |2023-07-14T06:48:59-08:00July 14th, 2023|HR News|

Question:
What is PCORI filing?

Answer from Angela, CIC, CISR, SHRM-CP :

The Affordable Care Act (ACA) created the Patient-Centered Outcomes Research Institute (PCORI) to study clinical effectiveness and health outcomes. To finance the institute’s work, a small annual fee—commonly called the PCORI fee—is charged on group health plans.

PCORI filing is generally not required for standalone, self-funded dental or vision plans if they are considered “excepted benefits.” A plan qualifies as excepted benefits if it is not an integral part of the group health plan, meaning participants are able to decline or opt out of the coverage, and claims and benefits are administered under a separate contract from the group health plan.

Employers sponsoring self-funded and level-funded plans—such as group medical coverage, COBRA continuation, and most health reimbursement arrangements—must calculate their PCORI fee using one of the three allowable methods and file by July 31.

You can learn more about PCORI filing on the platform.

This Q&A does not constitute legal advice and does not address state or local law.

Angela began her insurance career in 1997 and maintains professional designations as a Certified Insurance Counselor (CIC), Certified Insurance Service Representative (CISR) and SHRM Certified Professional (SHRM-CP). She has spent the last decade focusing on supporting employers and the benefits broker community on benefits compliance strategies. Angela is a national speaker in her field and a faculty member of The National Alliance for Insurance Education and Research.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]
Fax: (916) 496-8754

Using Comp Time With Employees

By |2023-06-07T10:00:39-08:00June 7th, 2023|HR News|

Question:
Can we use comp time with our employees?

Daniel, SHRM-CPAnswer from Daniel, SHRM-SCP:

It depends. For nonexempt employees of a private employer, no. The Fair Labor Standards Act (FLSA) doesn’t permit private employers to offer compensatory time (“comp time”) in lieu of overtime pay.

You could offer time off to your exempt employees as a reward for working more than their typical work week, which is considered a form of “flex time,” but there are downsides to doing this. First, your exempt employees may grow accustomed to being able to take time off when they work extra hours, and this may not be a desirable or sustainable practice for your organization. Second, tracking the hours of your exempt employees so you can reward them may be extra work for you and them. Third, formalizing a flex time system for exempt employees could create confusion about what they’re owed because it could create a perception that they’re compensated on an hourly basis.

Instead of creating a formal flex time system for exempt employees, it may be simpler to find other ways to reward them for working extra hours when needed.

This Q&A does not constitute legal advice and does not address state or local law.

Daniel has over 12 years of experience in the communications, government relations, political advocacy, and customer service fields. He has a BS in Journalism and Communications. He has run a small business of his own and sat on the Board of Directors of several local non-profits. In his free time he enjoys cooking, hiking, camping, and home brewing.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Fax: (916) 496-8754
Email: [email protected]

How To Handle Pay For Employee On Military Leave?

By |2023-04-28T12:15:54-08:00April 28th, 2023|HR News|

Question:
How do we handle pay for an employee out on military leave?

Answer from Kim, SPHR, SHRM-SCP:

Employees on military leave are due the same rights and benefits (when not determined by seniority) as nonmilitary employees who take any comparable form of leave. Comparable is not well defined, but generally, you should look to other leaves of a similar duration. For instance, if you’d generally pay someone for one to five days of jury service leave, or up to a week of bereavement leave, you’d want to also pay for a military leave of that approximate duration. If you provide longer paid leaves, e.g., a four- to eight-week family wellness leave, then you should consider paying for a military leave of that approximate duration as well. If you aren’t sure whether the other leaves you offer are comparable and you are considering not paying for a military leave, we recommend speaking with an attorney.
If there are no comparable paid leaves, then nonexempt employees would not need to be paid for military leave. Exempt employee pay requirements will depend on the duration of the leave and when it falls in the workweek (see below).
Under the Uniformed Services Employment and Reemployment Rights Act (USERRA), employers cannot require employees on military leave to use their paid time off benefits during absences. However, employees can voluntarily elect to use paid time off to cover absences.
Exempt Employees
Employers may not reduce an exempt employee’s salary for partial week absences for military leave per the Fair Labor Standards Act (FLSA). If they work any part of the workweek in which they are absent for military leave, then they must be paid for the entire week. If an exempt employee does no work at all during the week, then they would not need to be paid, unless you would pay for a comparable leave. However, you can reduce an exempt employee’s salary by any payment they receive for their military service during the workweek when they are absent.
This Q&A does not constitute legal advice and does not address state or local law.
Kim is a results-driven HR Professional with experience from diverse industries, including but not limited to, transportation, environmental services, staffing, pharmaceutical, market research, banking, retail, software development and education non-profit. In her spare time, Kim enjoys the beautiful view from her home and being with her husband and their German shepherd, Fin.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]
Fax: (916) 496-8754

Having A Hard Time Staffing Your Shifts

By |2023-04-18T06:38:56-08:00April 18th, 2023|HR News|

Question:
We want to offer more flexibility but have a hard time staffing our shifts as it is. Any suggestions?

Answers from HR ProfessionalAnswer from Sarah, PHR, SHRM-CP:

It’s great that you are considering offering more flexibility to your employees. This is one way to increase retention and give your employees some control over their time at work.
There are a few things you can do to offer flexibility while still maintaining the coverage you need:

• Implement self-scheduling. Self-scheduling is when you let your employees know what shifts are needed and allow them to choose when they are going to work. You can use software or a paper calendar, but allowing employees some choice over the days and times that they will work gives them control over their week. This will also offload some of the manager’s responsibilities of regularly making a schedule.

• Communicate with employees about open shifts and encourage them to share changes to their schedule with managers or the team to keep shifts covered.

• Offer incentives, such as bonuses or shift pay, to persuade staff to pick up additional or less desirable shifts.

• Offer cross training. Not only does this give your employees the opportunity to learn a new skill, but it will give everyone more flexibility as they can cover different shifts and roles.

• Look at offering a variety of shift lengths or different starting times. Determine what shifts would work to provide the coverage you need and then work with your employees to discuss which options they would like to see.

This Q&A does not constitute legal advice and does not address state or local law.

Sarah has extensive Human Resources experience in the legal, software, security and property preservation industries. She has a Business Communications degree from Villa Julie College (now Stevenson University) and a master’s certificate in Human Resources Management and a Strategic Organizational Leadership certification from Villa Nova University. Sarah is also a member of the National Society of Human Resources Management and has managed the HR function for small startup companies to mid-sized/large organizations.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]
Fax: (916) 496-8754

Employees Who Don’t Work Well Together

By |2023-04-05T08:00:18-08:00April 5th, 2023|HR News|

Question:
We have two employees who don’t seem to like each other, and it is starting to affect their work. How do we help employees who don’t get along to work well together?

Janelle, SHRM-CP, SHRM-PMQAnswer from Janelle, SHRM-CP, SHRM-PMQ:

Getting employees who don’t like each other to work well together can be challenging, but here are several steps you can take to improve the situation:

  • Investigate the cause or causes of the conflict. It’s easy to jump to conclusions about what is happening. Speak to the employees involved and try to understand the tension between them. Is it a personality clash, a misunderstanding, or a difference in working style? Once you understand the cause, you can work to address it and find a solution.
  • Encourage the employees to communicate openly with each other. You may need to facilitate a conversation to help them understand what open communication is like. If your employees are struggling to communicate openly, they may benefit from training in effective communication, including active listening and conflict resolution.
  • Set clear expectations for behavior and performance, and make sure everyone is on the same page. Create a shared vision for the team and encourage everyone to work towards that common goal. Tell your employees that they don’t need to be friends, but they do need to be able to work together and should be professional in the workplace.
  • Lead by example. Model open communication and positive conflict resolution with your teams and peers.
  • Follow up to ensure that the solution is working and that your expectations are being met.
  • If one or more of your employees continues to not meet your behavioral and performance expectations, it would be appropriate to discipline them, up to and including termination.

You can find more helpful hints for conflict resolution on the platform.
This Q&A does not constitute legal advice and does not address state or local law.

Janelle has over 19 years of HR Practitioner experience within the healthcare, logistics, and manufacturing industries. She has worked in HR roles as an HR Manager, HR Generalist, and Sr. Recruiter managing hiring, onboarding, payroll, employee relations, and staffing. Janelle holds certifications from the University of South Florida Muma College of Business and the Society for Human Resource Management.

Questions?
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]
Fax: (916) 496-8754

Six Ways to Encourage Employees to Set Work-Personal Life Boundaries

By |2023-04-03T12:05:37-08:00April 3rd, 2023|HR News|

Six Ways to Encourage Employees to Set Work-Personal Life Boundaries

Most everyone knows what the “hustle” is. It’s been a part of work culture since the early 19th century, when the word was first used to mean “gumption” or “hard work.” Depending on the context, hustle may be a virtue, the antithesis of laziness, or a necessity, the extra effort one must perform to overcome bad luck, oppression, or structural barriers.

In this line of thinking, if you can’t get ahead, it’s your own fault, and you just need to work harder. You can be or do anything you want, as long as you’re willing to put in the effort. It’s what we tell our kids so they can achieve the “American Dream”—you’ve got to work hard to get good grades to get into an elite school to get a lucrative job. In the workplace, hustle means showing how dedicated you are to the organization by being the hardest worker. You’re the first one in the office and the last one to leave. You take calls and check email while on vacation. Even when you’re sick, you’re reachable.

Sometimes all that hard work pays off. Some go-getters get promotions and raises. But success stories notwithstanding, burning the midnight oil doesn’t actually increase productivity. In 2019, CNBC shared a Stanford survey showing that “productivity per hour decline(s) sharply when a person works more than 50 hours a week.”

But hustle can hasten burnout. A 2018 Deloitte survey showed that 77% of employees have experienced burnout in the workplace and nearly 70% of them feel like their employer isn’t doing enough to prevent it. Among the leading causes cited were working long hours or over weekends and having to meet unrealistic expectations.

If you’ve conducted job interviews recently, you probably know that many job seekers today have little love for hustle culture. Instead, they want the freedom at work to set boundaries so getting their jobs done doesn’t encroach on their lives outside of work. This makes good business sense too. According to Harvard Business Review, when employers support work-life balance, they promote productivity, reduce turnover, improve employee health, and boost diversity.

If you want to encourage better work and home boundaries for your employees but are wondering how to go about it, we have some tips to get you started:

Start at the top. Encourage your managers to come and go at reasonable times and take days off. Discourage making calls or sending emails after regular working hours. Ensure that leaders are taking breaks throughout the day and are encouraging their employees to do so as well.

Focus on outcomes. If possible, set substantive goals with your employees rather than focusing on the number of hours they’re working. Train managers how to evaluate performance based on objective measurements of productivity and efficiency. It’s the good work that matters, not the time spent at a workstation, the number of keystrokes logged, or the appearance of busyness. Added bonus: your managers will be better able to manage their time and set healthy boundaries around their work if they don’t feel compelled to monitor their direct reports’ every working moment.

Ensure proper staffing and workload. Set expectations around the amount of work each employee should be able to complete in a standard workday. Share those expectations with the team and get their input on what a reasonable workload should look like and whether they’re feeling underworked or overworked. If you’re understaffed, you may need to assign extra work to employees, but make sure no one’s plate gets so full they’re at risk of burnout. Reward the extra effort and watch for signs of low morale.

Be flexible. As you are able, give employees the ability to flex their schedule to take care of personal business during the workday without jumping through a lot of hoops. Use a shared calendar so everyone knows who is available and when. If your workplace has a variety of shifts, consider offering employees the ability to work hours across different shifts to find flexibility.

Revisit paid time off (PTO) options. Review what you currently offer and dig into why you have the PTO plans you do. Make sure you’re offering at least as much as your competitors (if at all possible). In addition to paid time off for vacation and illness, consider offering paid time off for specific activities like volunteering.

Talk with your employees. Ask them how they feel about their workload, whether they currently have healthy boundaries between their life at home and life at work, and what would help them better attend to their personal obligations. Survey them about what’s causing them the most stress at work and what work-related matters may be keeping them up at night. Keep an open discussion going.

You can learn more about good management practices, preventing burnout, PTO, and other topics discussed here on the platform.

Contact Us
Vital Signs Insurance Services, Inc.
PO Box 6360
Folsom, CA 95630
Phone: (916) 496-8750
Email: [email protected]

 

 

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Investment Disclaimer

* Jeffry D. Proul, Registered Representative of LifeMark Securities Corp., 400 West Metro Financial Center, Rochester, NY 14623 (585) 424-5672 Member NASD/SIPC Vital Signs Insurance Services, Inc. is not affiliated with LifeMark Securities Corp. CONFIDENTIALITY NOTICE: Communications are Confidential Information of LifeMark Securities Corp. and may also be privileged.
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